Citilabs provides software support for clients under a current maintenance contract, or who have recently purchased the software and need assistance with installation and configuration. Clients who licensed Citilabs software through a local distributor should e-mail support questions to their distributor.
To access the Citilabs Customer Community, please visit community.citilabs.com
licensing@citilabs.com for all clients
If you have misplaced your license package, please click here to request that it be regenerated.
For sales questions or quotes, please contact your sales person.
To upload files for support issues, follow the instructions at our community support page.
Contact Support at +1 888-770-2823 ext. 2 or use the form below. We will respond with brief instructions on how to fully submit your issue to the technical support team. Thank you.
Join a Citilabs community user group meeting to interact with your transportation peers or learn more about Citilabs products at a location near you.
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